Optional Services – Extend Your Shipping Choices
DHL offers a wide range of Optional Services - from non-standard deliveries and billing options to climate neutral shipping. In this way, we give you the flexibility to choose the service that best fits your needs when using our express delivery services worldwide.
Please note that not all Optional Services are available with every shipment or in every country.
Additional charges for Optional Services for international shipments.
| Optional Service | How We Charge | Additional Charge |
|---|---|---|
| Shipment Insurance | By shipment value | 10.00 EUR or 1% of stated shipment value if higher |
| Extended Liability | Per shipment | 4.00 EUR |
| GOGREEN Climate Neutral | Per shipment | 0.10 EUR per additional kg |
| Shipment Preparation | Per shipment | 20.00 EUR |
| Payable Packaging | Per item | 3.00 EUR |
| Saturday Pickup | Per shipment | 20.00 EUR or 0.45 EUR per kg if higher |
| Saturday Delivery | Per shipment | 40.00 EUR or 0.45 EUR per kg if higher |
| Dedicated Pickup | Per shipment | 20.00 EUR or 0.45 EUR per kg if higher |
| Dedicated Delivery | Per shipment | 40.00 EUR or 0.45 EUR per kg if higher |
| Hold for Collection | Per shipment | No charge |
| Neutral Delivery | Per shipment | 5.00 EUR |
| Verbal Delivery Notification | Per shipment | 5.00 EUR |
| Direct Signature | Per shipment | 5.00 EUR |
| Signature Release | Per shipment | No charge |
| Duties and Taxes Paid | Per shipment | 18.00 EUR |
| Importer of Record | Per shipment | 18.00 EUR |
| Change of Billing | Per invoice | 10.00 EUR |
| Residential Address | Per shipment | 3.00 EUR |
| Printed Invoice | Per invoice | 3.00 EUR |
Valid from January 1, 2019
Optional Services and Surcharges are in addition to applicable transportation charges. They will be billed in accordance with the published rates current at the time the shipment booking is made.
